← Back to Home
1. Introduction
Global Omni Solutions ("we," "our," or "us") operates the WhatsApp AI Assistant service. This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered WhatsApp chatbot, calendar integration, and related services.
2. Information We Collect
- Information provided directly by you through WhatsApp messages
- Technical data (IP address, browser type, operating system)
- Google Calendar data (events, calendars, and related settings) when you grant access
- Voice messages for transcription and processing
- Usage patterns and service interactions
3. How We Use Your Information
- To provide AI-powered reminder and scheduling services
- To integrate with Google Calendar for event management
- To process voice messages and provide transcription
- To improve our services and user experience
- To provide customer support and troubleshooting
4. Data Protection
We implement the following security measures to protect your data:
- SSL/TLS encryption for all data transmissions
- Encrypted storage of sensitive information
- Restricted access and authentication for technical staff
- Regular security monitoring and audits
- Compliance with applicable data protection regulations
5. Use of Google Data
Our service accesses and uses Google Calendar data as follows:
- Reading and synchronizing calendar events to display reminders and manage events
- Creating and modifying events in your calendar when specifically requested
- Accessing calendar settings to respect your time zone and notification preferences
6. Sharing of Google Data
Your Google account data:
- Is not shared with third parties without your explicit consent
- Is only used to provide specific service functionalities
- Is not sold or used for advertising purposes
7. Your Rights
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request export of your data
- Withdrawal: Withdraw consent for data processing
7. Data Retention and Deletion
Google data retention policy:
- Calendar data is maintained only while your account is active
- You can revoke access to your Google account at any time from your Google account settings
- When you revoke access or delete your account, all associated Google data is automatically deleted from our systems within 30 days
- To request immediate deletion of your data, contact us at: info@globalomnisolutions.com
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.